FAQ                                                                     

The following are a list of FAQs:

• How to start working with Net.Net™?

• How to logout from Net.Net™?

• Can I change my Password?

• How is a profile created?

• How do I get latest market information?

• How do I search for current quotes and Info?

• How do I place orders?

• Can I cancel orders?

• How do I set the Column profile?

• How do I calculate the fair value?

• How do I know my order is executed?

• How do I know my order is cancelled?

• Can I view all the orders I placed?

• Can I view only the pending orders?

• How do I customize order book?

• How do I customize Trade book?

• How do I customize Net Position?

• How does the ticker function?

• How do I add contracts in a profile?

• How do I remove contracts from a profile?

• How do I check my given Limits set?

• How do I view Trade History details?

• How do I get diagnostics details?

• Can I submit exercise requests?

• How do I set the Column profile?

• How do I set the Column profile for Market Watch?

• How do I check my given Limits set?

• How do I increase my Limits set?

• How do I get my connection details?

• Can I view Broker Messages?

• Can I view Exchange Messages?

• Can I view Order Messages?

• How do I view Hot Keys?

• How do I view Most Active Securities?

• How do I view Top Gainers Losers?

• How do I view Market Status?

• How do I view Charts?

• How do I view list of Technical Indicators?

• Can I place Orders from Best Five page?

• How do I view Graphical Information?

• How do I view Market Movement?

• How can I square off Net Position?

• How do I view Net Position?

• How do I view Holding View?

• How do I view Transaction Report?

• How do I Transfer Fund to Broker Account?

• How do I Transfer Fund to Client Account?

• How do I view Funds Report?

• How do I allocate and Withdraw Funds?

• How do I view Funds Report?

• How do I access web sites from within the application?

• Can the system time sync with the server time if the time zone is different?

  The application clock will synchronize with the web server's clock and the application would display the server time in IST.

• Can I access Net.Net™ from GPRS enabled mobile?

  Yes, it is accessible from a mobile browser.

• Can I login through Refresh if I was given a Streaming mode account?

  Yes, however you need to manually refresh the Market Watch using the Refresh button to receive the latest quotes. 

• Why do I get a message "Your clock has been synchronised with the server?

  The application clock gets synchronized with the web server's clock so as to display the correct time stamp of the orders sent to the Exchange and the messages received from the Exchange.

• What will happen if my internet connection goes down while I am logged in?

  The application will be available till session has expired. You will still be able to continue with your work till certain amount of time after which the system will log out.

• How do I refresh my Market Watch when in Refresh mode?

  You need to manually refresh the Market Watch using the Refresh button provided on the main Market Watch page.

• Can I sort or rearrange the Market Watch list?

  Yes, by double-clicking the column name of the market watch.

• Why does my console gets locked after some time?

  To prevent unauthorized access to your workstation. If you are away from your trading terminal for some time, the console gets locked due to inactivity. You can activate the same using your password.

• Can I use F5 option to refresh the application?

  Refresh link has been provided in required pages for refreshing the contents, hence F5 option is not functional at present.

• How can I minimize all open windows in Market Watch?

  To minimize all open windows, click on the title bar of the window. Press Escape key.